Counted October 17, 2026 · from employers’ own postings
Customer Success Manager: $125K median posted pay.
From 175 salary bands employers posted on 436 open customer success manager roles in support. Never an estimate.
The ladder, by level
What each rung pays.
| Level | Open roles | Median posted band | Middle half |
|---|---|---|---|
| Senior | 122 | $130K | — |
| Principal | 9 | — (4 of 8 bands) | — |
| Staff | 5 | — (2 of 8 bands) | — |
| Mid | 3 | — (0 of 8 bands) | — |
| Management | 1 | — (0 of 8 bands) | — |
Levels as the postings name them. A rung shows a median only where eight or more postings at that level carried a band.
Who is hiring
The employers with the most open.
| Employer | Open roles | Entry level |
|---|---|---|
| Salesforce | 47 | — |
| MongoDB | 13 | — |
| ServiceNow | 10 | — |
| Braze | 9 | — |
| 8 | — | |
| Harvey | 8 | — |
| Spgi | 8 | — |
| Stripe | 7 | — |
| Zip | 7 | — |
| Planet | 6 | — |
Counted from employers’ own job boards. The ten with the most open customer success manager roles tonight.
The skills, as the postings name them
What these postings ask for.
| Skill | Postings | At entry |
|---|---|---|
| Account Management | 245 | — |
| Customer Retention | 185 | — |
| CRM Systems | 159 | — |
| Project Management | 88 | — |
| Agent Design | 80 | — |
| Candidate Experience | 71 | — |
| Continuous Improvement | 56 | — |
| Stakeholder Management | 52 | — |
| Risk Management | 51 | — |
| Metrics Definition | 44 | — |
Where the work is
25% of these roles are remote.
- Remote25%111 roles
- Hybrid14%61 roles
- On site49%214 roles
- Not stated11%50 roles
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How this was counted
Every figure is counted from 436 open postings read from employers’ own job boards on October 17, 2026, and recounted every night. Pay is the band the employer posted — never an estimate, never a model — and 175 of these postings carried one. Titles are grouped by the words the postings use, with levels, shifts and schedules removed, so “Senior Customer Success Manager (Nights)” counts here too. 85% of roles with this title sit in support, which is why this page belongs to that career. A title gets a page only where twenty-five or more roles are open, eight or more of them posted a band, three or more employers are hiring for it and four in five of its postings sit in one career, so no page here is a guess.